Global Bike in Tattenhall, England Open now

Reviews about Global Bike

• ★ ☆ ☆ ☆ ☆

  2018-03-23, by Antony de Heveningham
  Terible, frustrating customer service. I bought a frame which arrived quickly, but was supplied with the incorrect dropouts. I've been chasing them up to supply the correct part for over 2 months now. I've been assured that the correct part is either in stock or on its way to me at last three times, but nothing subsequently arrived. The customer services operative I've dealt with has returned a call once in all that time. Each time I call I either get no response, I'm told the parts are on their way when they're not, or I get a shaggy dog story about the manufacturer or the distributor being awkward. Wouldn't use again.
• ★ ☆ ☆ ☆ ☆

  2017-07-07, by Francesco Cauli
  FRAUD - ATTENTION! I have placed an order for a mtb, after speaking over the phone with Rich he seemed helpful and hands on although a bit inefficient and disorganised. Following my payment, Rich promised to send the mtb asap and to update me on the delivery status. The mtb has not arrived yet many days after and Rich and all the personnel in the shop have gone missing: NO REPLY to my 5 emails, thens of phone calls and voice mails. I have informed American Express who have tried to contact them as well and are dealing to process my refund (thank god). I am considering contacting the police in respect of FRAUD.
• ★ ★ ★ ★ ★

  2017-05-11, by Fabian Welford-Tuitt
  Friendly team. Bought a custom spec bike over a year ago after being lent the demo model. The guys got the bike built quickly and have serviced it since without delay. Would and have recommended!